Radware Bot Manager documentation

Salesforce Plugin Integration

This is brief instruction documentation on integrating the Salesforce plugin. 

Prerequisite :

Ensure you have created a Radware Bot Manager Account. Reach out to the Radware Bot Manager support team for the account creation.

  • Complete the registration by submitting the form with the required details.

  • After successful registration, a verification email will be sent to your registered email ID.

  • Click on the activation link and set your password.

  • On successful activation, you will be redirected to the Radware Bot Manager portal.

In case of any clarifications, please write to botmanager_support@radware.com


Follow the steps to integrate any of the above Salesforce plugin with your environment.

1. Go to the Radware Bot Manager portal and click on 'Download Connectors' in the side menu under 'Integration' 

2. Select the Third Party Integrations tab and click on "Get Started" for the Salesforce icon

4. You will land on the 'Environment Settings' page. Click on "Create Environment", select "Site", connector"Salesforce-commerce Cloud" from the drop-down menu. Enter "Environment Name" and click  on "submit"

4. Fill the basic and advanced configurations required for Radware Bot Manager integration into your environment (you can initially try with a staging environment). 

5. Once you fill the form, click on 'Save' to save the draft configuration and click on 'Download' to download your customized kit. 

6. Now, follow the downloaded Salesforce Guide.

7. You can go to the 'Environment Settings' page anytime in the side menu to view or modify the created environments. 

Write to botmanager_support@radware.com for any clarifications on this process.

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